If you are unable to attend an event you have registered for, substitutions are welcome.

A substitution is, one person for one other person.

If you are unable to attend a single day of a multi-day event, you may attend an alternate identical event to make up missed day/s.

For our purposes, we ask you to notify us of substitution/s in advance of an event, including all relevant attendee details e.g. name, company, contact details etc.

If a registered attendee fails to attend an event, fees will not be refunded nor allocated to another event, person or company.